Ordering Food
From the left panel choose a menu that you would like to order from - the menu expands
to show each "menu page". The center of the page is replaced by the first menu page
for that menu. You can choose item and quantity and click on "order". You will be
taken to the customization page for that item. You can select the appropriate options
and also indicate who the item is for. Items will be grouped by who they are for.
Charges such as taxes, delivery charges, and tip will be split evenly between each
user. When done customizing click on add to order.
Repeat the process until you have all of the items you desire. On the right side
you will see the guest check. Each item will have a "modify" and "remove" icon so
you can adjust them at any time.
Checking out
Order Type
When the order is complete, click on "check out". On the check out page you will
first be asked to select from take out, delivery, or dine in. Any options not available
will be grayed out. If delivery is an option you will have the option to pick an
existing address from your profile, add a new address, edit an existing address,
or use a temporary address if you are at a friend’s house.
Paying
If you choose Dine in you will skip the next step. You will next be asked to choose
your payment method. If credit card is an option you will have the option to use
an existing card from your profile, add a new credit card, edit an existing card,
or use a temporary credit card if the boss is paying for the meal.
If you pick credit card you will be presented with a tip helper and the ability
to add an optional tip to the order. If you do not pick credit card, the tip helper
will be included in the email so that you can decide when you pay the restaurant.
Order Time
The next choice will be the time for pickup or delivery. There is a 30 minute lead
time for pick up and 45 minutes for delivery. This allows adequate time for successful
transmission of the order to the restaurant as well as time to prepare and deliver
your food. “For now” will automatically select the earliest available time. “For
later” will allow you to specify a time for today or tomorrow that is within both
the restaurant hours and the necessary lead times.
Additional Order Info
You will be able to add special instructions to the cashier, chef or delivery driver
if necessary. If you're not at home or the office you may add a temporary phone
number and/or a temporary email address.
Number of Diners
You can specify the number of diners for this meal. This will help the restaurant
to provide the correct number of plasticware, condiments, etc for your meal. If
you order by person, we will use the number of people to fill in this field. You
can overwrite it if you choose.
Finishing Checkout
When you have completed the process click on "submit order". At any time you can
click on a menu or menu page on the left and leave the check out process to add
a forgotten item. When you click on check out again, you will be taken back to where
you left off.
Final Confirmation and Receipt
The Final Order Confirmation page gives you once last chance to review all of the
information you have submitted. If it is correct then click on finish order, if
not then click on previous to make changes. Once you click finish (only once please)
you will be given a receipt page which you can print. Click on search or 2GoClub
home to look at other restaurants.
If you start the check out process on one restaurant and then go to another restaurant
without completing your order, items from the first restaurant will still be in
your guest check. If you then select items from the second restaurant, the items
from the first restaurant will be deleted. You need to place separate orders for
each restaurant.
The upper left side of each ordering page contains further information specific
to the page. Our ordering process is very simple and user friendly. If you need
assistance look to the upper left corder of the page.
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